Archive for the 'Question' Category

So I got a frantic phone call yesterday from a buddy of mine who lost his PST file due to a crashed hard drive.
The thing is this guy normally backs up EVERYTHING! I was shocked he didn’t have another copy ready to go.
When I asked him why he didn’t back up his PST file regularly [...]

We got this message from Fred early in the AM. I guess its great for him that we don’t sleep past 7AM anymore!
I am using Outlook 2007. When I get email the pictures show as Red boxes with “X”’s in them. I used to be able to right click on the boxes and download the [...]

Please follow this email chain between myself and our friend Karl AKA ATA.
—————————————ME
Here’s the scenario….
Backed up info off old laptop to external HD.
During XP install I saw two identical drives…nuked the first partition and tried to install. XP said no. Nuked the 2nd one…XP allowed the install. JOY!!!
You know where this is going [...]

MJ writes to us that her machine runs updates around lunch time and she keeps getting the prompt do you want to restart now?
Not only is it annoying – sometimes she clicks yes by accident and her whole world comes crashing down. (See the fix for this at the bottom of the post – not [...]

I have this user who just got upgraded to a new laptop. When he logged in for the first time and opened Outlook, he was shocked. He said the fonts were way to small (Apparently he is as blind as a bat, or just likes larger fonts). Anyway, he called me to fix it.
If you [...]

Have you ever wanted to talk to your computer? You know like “Music On” or “Kill Stupid Flanders!“
Well in Windows Vista, you can! And it is as easy as this:

Click the Start menu >> Click Control Panel >> Click Speech Recognition. >> Click Start Speech Recognition >> Now you can tell your computer what [...]

Today’s question is a very common problem that most of you have had one time or another. It is especially annoying if you are about to sit down to watch a video and you can’t… Then you have to venture out onto the world wide web to try and hunt down a solution.
Look no [...]

A reader from Idaho was seriously freaked out after a late night at the computer and sent us a picture of their task manager in a strange state.
They asked for their identity to be with held so here is a screen-shot of a random person’s task manager in a similar mode.

Have you seen this before? [...]

So we flopped around Google’s website yesterday and stared in disbelief as the only answer to backup or export your data still seemed like a crappy work-a-round.
But it looks like WordPress one up’ed Google’s Blogger by adding an Import feature to their WordPress 2.0!
It also works with LiveJournal, TypePad and MovableType.
It only works with NEW [...]

Good Morning,
I just saw the link to ask you a question and here is mine. Admin do you know of a way I can configure Vista to let me know if a specific error or event happens while I am AFK?
I hear Vista can hit me on my Blackberry when an event occurs and it’s [...]

If you are like us you have more than a handful of drive letters residing on your Windows machine. Now here is a time saving tip that will let you see ALL the drives you want properties in a single property window… Wow that’s a mouth full here check out this pic.

By highlighting the drives [...]

So you have lots of DVD’s that you thought you would always love and want to keep the boxes of on your bookshelf – for everyone to see.
Yeah we know that funny feeling, peoples strange looks give you for your taste in media – but we won’t mention THOSE kind of shows now will [...]

Jodi writes in:

I wasn’t sure who I should contact about this, so i am sending this to you. As of late, word attachments coming from my friend on a Windows XP Machine appear as “winmail.dat” files.

When I try to open these, the text runs about 150pp long, (it’s a 4page doc) and the [...]

Okay, I have been politely asked by Karl to bring a little bit of Mac/Apple love to this blog. While I think this may just be part of his devious plot to get a Apple Air for review, I have agreed to oblige. So here it is my first Ask the Admin’s [...]

Johnathan from Minnesota writes in:
My IT manager uses Office XP aka 2002. His outlook pst just touched over 2gb. It happened while Outlook was opened and it closed. He couldn’t open it again. I looked up the error message on Microsoft and they said Outlook XP (and outlook 2000) can not recognize a pst larger [...]

New Years is almost upon us and the Admin needs some rest – maybe a day off? Yeah right we have even more emails today! This has been a big year for the AtA gang – stay tuned for more of our geeky flavored content in 2008.
Our reader Diego has an application on his computer [...]

Please follow this email chain between myself and our friend Karl AKA ATA.
—————————————ME
Here’s the scenario….
Backed up info off old laptop to external HD.
During XP install I saw two identical drives…nuked the first partition and tried to install. XP said no. Nuked the 2nd one…XP allowed the install. JOY!!!
You know where this is going [...]

Fat Joe from PA writes to us.
Dude I just copped a stupid expensive phone from ATT (Tilt pda like thing). I had it 20 minutes and went to take a leak. While I was doing my thing it rang in my hand (the other hand). It kinda scared me and I dropped it into a [...]

All that little Georgie, from BeingFive.com, heard was that The Admin is a Microsoft Certified Admin taking questions. He wants to know if we have ever met Bill Gates.
Yes we have meet Bill Gates and In all fairness we do say we answer ANY technical related questions. So our answer would have to be [...]

How can i get more traffic to my blog-site? What attracts readers to a blog? Will you look at my site Mr. Admin?

This one I’ll field myself right off the bat because I have tried everything, and I mean everything. I have stayed up late nights and worked on traffic, and only traffic, for days [...]

MJ writes to us that her machine runs updates around lunch time and she keeps getting the prompt do you want to restart now?
Not only is it annoying – sometimes she clicks yes by accident and her whole world comes crashing down. (See the fix for this at the bottom of the post – not [...]

I have this user who just got upgraded to a new laptop. When he logged in for the first time and opened Outlook, he was in for a shock. The fonts were extremely small (Apparently he is as blind as a bat, and likes larger fonts). Anyway, he called me to fix it.
If you run [...]

If you are like us you have more than a handful of drive letters residing on your Windows machine. Now here is a time saving tip that will let you see ALL the drives you want properties in a single property window… Wow that’s a mouth full here check out this pic.

By highlighting the drives [...]

Good Morning,
I just saw the link to ask you a question and here is mine. Admin do you know of a way I can configure Vista to let me know if a specific error or event happens while I am AFK?
I hear Vista can hit me on my Blackberry when an event occurs and it’s [...]

So I got a frantic phone call yesterday from a buddy of mine who lost his PST file due to a crashed hard drive.
The thing is this guy normally backs up EVERYTHING! I was shocked he didn’t have another copy ready to go.
When I asked him why he didn’t back up his PST file regularly [...]

We got this message from Fred early in the AM. I guess its great for him that we don’t sleep past 7AM anymore!
I am using Outlook 2007. When I get email the pictures show as Red boxes with “X”’s in them. I used to be able to right click on the boxes and [...]

There are two main email protocols POP and IMAP. They have both been around for a long time and each have their advantages. But nowadays I am really feeling IMAP and I like that I can access my email via Web-mail, Outlook or my Windows Mobile Device and See THE SAME THING!
Lets start out by [...]

Help me Admin.
I downloaded some videos my family would love to watch. My buddy showed me how to use Azerus a Bit Torrent client. I downloaded the files just like we did on his computer. They finished but the audio doesn’t work on one file and neither the video or the audio work on another.
Desperate [...]

A reader from Idaho was seriously freaked out this morning after a late night @ the computer and sent us a picture of their task manager in a strange state.
They asked for their identity to be with held so here is a screen-shot of a random person’s task manager in a similar mode.

Have you [...]

Before I start, I should probably introduce myself a little. My name’s Phil, and I run a blog at twistedethics.com, but I’ll be cross-posting all the good stuff on to here as well. By day, I’m responsible for the IT within a small company in the United Kingdom. We run a mixed-OS network, so [...]

So you have lots of DVD’s that you thought you would always love and want to keep the boxes of on your bookshelf – for everyone to see.
Yeah we know that funny feeling, peoples strange looks give you for your taste in media – but we won’t mention THOSE kind of shows now will [...]

When I first heard about the Windows Sidebar that comes with Vista I was very excited. I thought Wowie, (yeah i say wowie and I give High-Five all the time too – What?!?) I am going to get every widget possible into my sidebar and be uber productive. I might be over exaggerating – just [...]

Shadow Copy is one of Microsoft’s server features that I always rant and rave about. I use it habitually and so should you. For those of you who don’t know A shadow copy is essentially a previous version of the file or folder at a specific point in time. It creates copys or revisions of [...]

Have you ever wanted to talk to your computer? You know like “Music On” or “Kill Stupid Flanders!” Well in Windows Vista, you can! And it is as easy as this: Click the Start menu >> Click Control Panel >> Click Speech Recognition. >> Click Start Speech Recognition >> Now you can tell your [...]

Jodi writes in:

I wasn’t sure who I should contact about this, so i am sending this to you. As of late, word attachments coming from my friend on a Windows XP Machine appear as “winmail.dat” files.

When I try to open these, the text runs about 150pp long, (it’s a 4page doc) and the [...]

I get calls all of the time complaining that someone used their computer, forgot to log out and now the computer is locked. I thought this was common knowledge because when I was in the Navy, and we had 6 computers to share between a crew of 500, people would always forget to log out. [...]

This answer is pulled in its entirety by permission from ThemBid.com
This tutorial was created using Adobe Photoshop CS2. When I first started with Photoshop, many years ago, I remember removing backgrounds manually using the eraser tool. Very tedious, but you can sometimes get good results. Here I will show you how to do remove backgrounds [...]

Reader Bob W from Canada writes to us:

I am using the free version of logmein and trying to access a file on myremote computer but it is not letting me. The message I am getting is
…….failedAccess is denied. (5)
How do I fix the problem so I can access the files? Any help would begreatly appreciated [...]

Unique and complex passwords are great and easy to come up with but remembering them – Now that’s a totally different story! Have you ever considered using password phrases instead? Full sentences are easier to remember than obscure characters and have many benefits. Keep on reading grasshopper…

Did you know that Windows allows you to use [...]

Check it out – SYSinternals was aquired by Microsoft and they have been slowly integrating their tools into MS OS’s.
You can find all of their tools here.
We use a lot of these on a daily basis like WHOIS and PSTools, PSMon, PageDefrag, SDelete, PSKill, Handle, and PSInfo among others. These programs make the admin’s job [...]

How young is too young to be using the internet? What safe guards to you put in place to prevent your youngins from becoming victims of internet preadators? Do you but filters on, use special broswers or programs? What websites have you introduced your little ones to?

Are there any programs to run on your computer [...]

This question comes from Alex in New York City and Hong in Indonesia.
They both want to know in there own ways how often do you need to defragement your Windows XP installation.
While you are at it can you explain what fragmentation is? why is it bad? how do you defrag and when should you?
What about [...]

Dan from Washington D.C. writes
My Imail server gets flooded by spam even using there filters – what type of solution can you recomend? We have 30 users and get almost 1 million spams a week. It is horrible. If we cant get a solution soon we will be switching back to phone/snail mail.
Dan in DC
Don’t [...]

We have all been there: stuck on a job impacting issue – the suits got you up against a wall and you are worried that they will can you if you don’t do it right. The pressure’s on. and this guy wouldn’t even let me print his name so we shall call him Anon:

I need [...]

Gizmodo is having a contest sponsored by the Sci-Fi channel’s Eureka. They want you to send in your best invention – if you get selected you get – That’s right – A free iPhone.

But for some reason I cant find the nitty gritty on whether they will run with my idea and leave me out [...]

Hit me up in the comments on how you set your Windows page file?

I set mine to be double my physical memory and I make it static. If I have 2gb of memory I make my swap file 4gb for the high and low. I feel when the os doesnt have to keep shifting this [...]

Hit me up in the comments on how you set your Windows page file?

I set mine to be double my physical memory and I make it static. If I have 2gb of memory I make my swap file 4gb for the high and low. I feel when the os doesnt have to keep shifting this [...]

Big John from Westbury writes to us:
I have a dell machine that will not boot up there are no beeps no nothing. It was working yesterday. It just ran out of warranty. I checked the hard drive in another machine its good. The power supply seems to be good as well. any other ideas? Can [...]