One of my windows xp sp 2 machines on my domain started spitting this at me after logon if they click dont send, send or x it out the machine becomes unusable. If they move the box out of the way the machines operation continues normally.
svchost.exe — application error the instruction at “0×745f2780″ reference memory at “0×00000000″. the memory could not be ‘read’
Looking into the event log yielded the following:
Faulting application svchost.exe, version 5.1.2600.2180, faulting module msi.dll, version 3.1.4000.2435, fault address 0×00012780
I googled it and searched and found others with similar issues. Now How i fixed it and why it broke in the first place are two very seperate things.
First i read alot about it having to do with WSUS and Office updates which we are doing. So this is what I did:
1. reboot into safemode
2. Rename the directory SoftwareDistribution to SdistOLD (In your \windows directory)
3. Delete the files in your prefetch folder also in windows.
4. Turn off auto update service (disable)
5. If you are using WSUS turn off classifications for Office products.
6. Reboot normally and if the error does not show up do a windows update from the website.
7. If the error came back reboot and try again.
8. Turn auto updates back on… Leave off office updates.
This has solved my problems but i now do my office updates via script or manually.
If I figure anymore out i will post it. But at least now the problem is gone.
Questions? Comments? Hit em up in the comments kiddies!
_TheAdmiN_
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